community tech

Is Your Store Hot or Cold and Why Does It Matter?

At Think:Digital, we have an on-going project called “Warmth & Heart” which is looking into how a Co-Operative food store is emotionally perceived and interpreted by the Customer, and if that effects sales. Do a customer’s emotions towards a store effect what they buy? What physical attributes within a store…

community CXJM Design Sprint Futures Uncategorised

Co-operative Futures Conference 2019 #FC19

How can we make Co-operative deserts bloom? That’s the big question that Co-op Futures wanted the answer to, but how could they get answers to such a vast and complex question? What do you do when you’re faced with seemingly intractable problems? In this case, Think:Digital were called into action!…

Futures tech

NRF 2019: Review

As part of my role both at Head Office and at Think:Digital, I am tasked with looking at the wider technological landscape to see what other similar businesses are implementing, as well as identifying upcoming trends that could be good candidates to evaluate and experiment with. This year, myself and…

community

A Co-operative’s Perfect Day And Our Festive Spirit

What is the Co-operative’s “Perfect Day” competition? The Perfect Day is a competition involving all the Co-operative retail stores in the west midlands area to take part in to see which store is, in this case, most festive. Alongside judgments on how successfully the store is managed, for example this…

community meet the team

meet the team: george

Hi all, I’m George and I’m the new addition to the Think:Digital team based in Birmingham City University. Technology and its pure potential has always intrigued me from a young age, I’ve always believed that technology can be used as tool for good and a way to improve people’s spirits…

Uncategorised

Using Digital Tools to help Out and about

Who are Out and About? Out and about are the CEC’s LGBTQ+ support group aiming to help our Colleagues, Customers and Members to understand and embrace people of all gender and sexual orientation through education and collaboration. Why are we using digital tools? The group is still in its early…

Design Sprint Design Thinking

Our First Design Sprint!

Our First Design Sprint! We recently finished our first 5 day design sprint! It was a fantastic/ exhausting week and we had some really great insights which ended with a brilliant prototype which we have tested with real people! What is a design sprint? A design sprint is a 5…

UPS delivery drone
Futures tech

Are drones the future of delivery?

UPS have recently released a video of their first completed drone delivery with a view to changing their day-to-day delivery operations. The UPS drone is deployed from a modified UPS delivery truck – the roof of the truck opens up to reveal a launchpad. Once open, the driver activates the…

digitools

how might we note taking – digitool

Hi all, Tom here, Last week we were approached by IT continuous improvement engineer Neale Mclaughlin to help resolve a problem which had arose around data storage. When I have tried to tackle this size and type of problem in the past we have pulled a few colleagues in a…

CXJM Design Thinking digitools

retail digitools, bcu open day work shop, funeral design sprint and IT problem solve session

Hi all, Tom here, another busy week here at think:digital! Tuesday saw a visit from our Retail colleagues. Regular contributor John Mangan and his colleagues from the west 4 region came to visit and see how our digitools are being used to identify areas we can be impacting to make…